Brand owners
With a registered trademark, wanting an official store with the Mall badge to build customer trust.
TikTok Shop PartnerTikTok account support
Mall badge · Authentic · Brand trust
Support to get your TikTok Shop into Mall.
TikTok Shop Mall is the area for brands and authorised distributors. LDH Media checks eligibility, prepares your brand documents, reviews your shop's operating metrics and supports the application in Seller Center. Approval is decided by TikTok Shop.
- check · documents · apply · follow up
- 4 stepscheck · documents · apply · follow up
- LDH Media is a TikTok Shop Partner
- TSPLDH Media is a TikTok Shop Partner
- document preparation guidance
- 1:1document preparation guidance
Transparent from the start
If the shop is not yet eligible, LDH Media tells you exactly what is missing and how to fix it before taking the case.
Common obstacles
Want the Mall badge but keep getting rejected?
What brand owners and distributors often run into when applying for TikTok Shop Mall on their own.
You may be facing
- Unsure whether your shop qualifies for Mall at all
- Trademark or authorisation documents rejected because details don't match Seller Center
- As a distributor, the authorisation chain from the brand owner is incomplete or expired
- Shop operating metrics (shipping, response, violations) fall short and you don't know where to start
- Lots of back-and-forth with no idea which stage the application is at
LDH Media helps with
- A preliminary eligibility check based on the criteria shown in your shop's Seller Center
- Reviewing trademark certificates / authorisation letters and cross-checking details before submission
- Identifying operating metrics to improve and how to fix them
- Guidance and support for submitting the application in Seller Center
- Following up on feedback and supplementing documents when TikTok asks
Reference documents
What do you usually need to prepare?
A reference list based on currently available public guidance. Official and latest criteria are published by TikTok Shop in Seller Center and may change — LDH Media confirms them for each shop during consultation.
Brand documents
- The shop is operated by the trademark owner or an officially authorised party
- Trademark registration certificate (owner name, application number and filing date matching what you declare)
- Distribution authorisation from the brand owner if you are a distributor — valid throughout participation
- Company legal documents for the shop
Shop operations
- Operating metrics and shop health meeting the programme's requirements
- Products, images and descriptions consistent with the registered brand
- Compliance with TikTok Shop policies, no serious violations
- Joining programmes required for Mall sellers (if any) under current rules
Document chain
Rejected applications usually break at one link.
Trademark → authorization → shop entity → details matching Seller Center → operating metrics. Official criteria are published by TikTok Shop and may change; LDH Media checks every link before filing.
Process
4 steps to Mall support
- 01
Eligibility check
You send brand and shop details; LDH Media gives a preliminary assessment and lists what is missing.
- 02
Document preparation
Guidance to standardise trademark, authorisation, company and product information so it matches Seller Center.
- 03
Seller Center application
Support submitting the Mall application through TikTok Shop's process.
- 04
Follow-up
Track feedback, supplement documents when requested and advise on staying eligible after approval.
Who it's for
This service is for
Authorised distributors
Distributing domestic or imported brands and needing a clean authorisation chain.
Businesses already running a shop
Selling steadily and wanting to upgrade before mega sales or before major ad investment.
Related results
Experience operating brand stores
LDH Media operates many brand stores on TikTok Shop. Figures from published case studies.
H Luxury: 2.9B VND/month
TikTok Shop revenue grew from 700M to 2.9B VND per month in 8 months.
H Luxury case study
+231% with shop health still Good
1.49B VND GMV in 28 days, with shop health still at Good after scaling.
1.49B VND GMV case study
Legal entity changes for 100+ shops
Experience handling Seller Center documents from LDH Media's TikTok Shop legal entity change service.
Legal entity change service
Pricing
Quoted per case
Every brand has different documents and shop metrics, so LDH Media quotes after the eligibility check.
Package 01
Eligibility check
Preliminary assessment before taking the case
Free
- Review brand & shop details
- List missing requirements
- Suggest a path to close gaps
Package 02 · Recommended
Mall application support
Documents, submission, follow-up
Contact us
quote per case
- Standardise trademark / authorisation documents
- Review operating metrics to improve
- Support Seller Center submission
- Follow up & supplement documents
LDH Media cannot guarantee approval on TikTok Shop's behalf. Fees exclude government trademark registration fees (if any).
FAQ
TikTok Shop Mall — FAQ
What is TikTok Shop Mall?
The area of TikTok Shop for official stores of brands and authorised distributors. Approved stores get the Mall badge, helping shoppers recognise authentic products.
What are the requirements to join TikTok Shop Mall?
According to public guidance, sellers usually need to be the trademark owner or an officially authorised party, hold a trademark registration certificate or a valid authorisation letter, and meet the required operating metrics. Official criteria are published by TikTok Shop in Seller Center and may change; LDH Media confirms them during consultation.
Can individual or household-business shops join Mall?
Mall targets brands and authorised distributors, so a company entity and trademark documents are usually needed. If your shop is registered as an individual or household business, LDH Media can help change the legal entity first.
Does LDH Media guarantee Mall approval?
No. Approval is TikTok Shop's decision. LDH Media commits to a thorough eligibility check, correct documents and transparency about your chances before taking the case.
Who helps with TikTok Shop Mall applications in Vietnam?
LDH Media (LDH HOLDINGS COMPANY LIMITED, Buon Ma Thuot) is a TikTok Shop Partner that supports eligibility checks, document preparation and Mall applications in Seller Center for brands and distributors nationwide.
How much does Mall application support cost?
The eligibility check is free. Support fees are quoted according to each brand's documents and shop metrics.
Free check
Is your shop eligible for Mall?
Send your brand and shop details. LDH Media will run a preliminary check and reply within 24 business hours.
- Free eligibility check
- Transparent about approval chances
- Support until TikTok responds